Shipping FAQ's 

Option 1: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local

Option 2: Call FedEx directly and schedule a pick up 1-800-GoFedEx (800-463-3339)

Use a FedEx Drop Box Near you.

Option 1: Click here to use UPS or FedEx Tracking

Option 2: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local

Option 1: View the PRO-Craft Scheduling Assistant. This calendar will help you schedule your patients return appointment. We also have a Time Schedule available for reference. Please call us for any FREE RUSH cases. We will do our very best to help you serve your patients. Note Call for To Pre-arrange FREE Rush Cases .

Option 2: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local

Option 1: View the PRO-Craft Scheduling Assistant.

This calendar will help you schedule your patients return appointment. We also have a Time Schedule available for reference.

Please call us for any RUSH cases. We will do our very best to help you serve your patients. A RUSH fee may apply.

Option 2: Contact Us Online

Option 3: Contact Us by Phone:

1-877-4-the-lab (1-877-484-3522)

Local number: 951-304-2866

FREE inbound shipping! PRO-Craft pays for shipping from your office to our facility. Outbound deliveries are subject to a $17.00 (overnight) fee. We bundle ship as a courtesy and encourage our customers to do the same when sending cases to PRO-Craft.  Note  business reply labels are also avaliable to ship through USPS.  Call for more details.

Do not pay the invoice from FedEx.

Call 1-877-4-the-lab (1-877-484-3522), fax 1-951-304-2803 and forward the invoice to PRO-Craft Dental laboratory. You will receive a letter with a reference number after we rebill the invoice.

Call PRO-Craft and we will send you pre-printed airbills. Do not call UPS or you may be billed extra charges for shipping. Always use PRO-Craft pre-printed airbills.

Call PRO-Craft and we will send you pre-printed airbills.

Do not call UPS or you may be billed extra charges for shipping.

Always use PRO-Craft pre-printed airbills.

If you have a question or comment regarding packaging or shipping, please call us at 1-877- 4-the-lab (1-877-484-3522).

I was billed by UPS for a shipment that I sent you. How can I have this re-billed?

Do not pay the invoice from UPS. Call 1-877-4-the-lab (1-877-484-3522), fax 1-951-304-2803 and forward the invoice to PRO-Craft Dental laboratory. You will receive a letter with a reference number after we re-bill the invoice.

Option 1: Click here for Packaging instructions.

Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local.

Option 1: Click here for UPS Locations near you.

Option 2: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local.

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