Shipping FAQ's 

Option 1: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local

Option 2: Call FedEx directly and schedule a pick up 1-800-GoFedEx (800-463-3339)

Use a FedEx Drop Box Near you.

Option 1: Click here to use UPS or FedEx Tracking

Option 2: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local

Option 1: View the PRO-Craft Scheduling Assistant. This calendar will help you schedule your patients return appointment. We also have a Time Schedule available for reference. Please call us for any FREE RUSH cases. We will do our very best to help you serve your patients. Note Call for To Pre-arrange FREE Rush Cases .

Option 2: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local

Option 1: View the PRO-Craft Scheduling Assistant.

This calendar will help you schedule your patients return appointment. We also have a Time Schedule available for reference.

Please call us for any RUSH cases. We will do our very best to help you serve your patients. A RUSH fee may apply.

Option 2: Contact Us Online

Option 3: Contact Us by Phone:

1-877-4-the-lab (1-877-484-3522)

Local number: 951-304-2866

FREE inbound shipping! PRO-Craft pays for shipping from your office to our facility. Outbound deliveries are subject to a $17.00 (overnight) fee. We bundle ship as a courtesy and encourage our customers to do the same when sending cases to PRO-Craft.  Note  business reply labels are also avaliable to ship through USPS.  Call for more details.

Do not pay the invoice from FedEx.

Call 1-877-4-the-lab (1-877-484-3522), fax 1-951-304-2803 and forward the invoice to PRO-Craft Dental laboratory. You will receive a letter with a reference number after we rebill the invoice.

Call PRO-Craft and we will send you pre-printed airbills. Do not call UPS or you may be billed extra charges for shipping. Always use PRO-Craft pre-printed airbills.

I was billed by UPS for a shipment that I sent you. How can I have this re-billed?

Do not pay the invoice from UPS. Call 1-877-4-the-lab (1-877-484-3522), fax 1-951-304-2803 and forward the invoice to PRO-Craft Dental laboratory. You will receive a letter with a reference number after we re-bill the invoice.

Put each dental case in a plastic bag and include the appropriate Rx form in the bag. Make sure the impressions are secure to prevent breakage during transit. Secure the box with tape and attach the shipping label form. 

Option 1: Click here for UPS Locations near you.

Option 2: Call us at (1-877-484-3522), 1-877-4-the-lab out of state, or 951-304-2866 local.